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FoxFire News – September 2016

[vc_row][vc_column width=”1/1″][vc_ff_title el_type=”h1″ align=”left” title=”FoxFire Clients Invited to CLX Lounge at Vision Expo”][vc_column_text]FoxFire Systems Group and CLX would like to personally invite you to the CLX Lounge at Vision Expo West in Las Vegas. Vision Expo is your chance to meet with CLX representatives in person to learn more about how you can better manage and grow your contact lens business. FoxFire clients are personally invited to schedule an individual appointment. During your meeting, you will learn how to:

  • Compete with online competition and retain patients
  • Get the most out of your CLX data to grow your business
  • Streamline contact lens ordering with single-order entry

Click here to make your appointment or reach out to a FoxFire representative to get in contact with CLX at your convenience.[/vc_column_text][vc_divider show_line=”yes” space_above=”0″ space_below=”0″ el_class=”divider_line”][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_ff_title el_type=”h1″ align=”left” title=”FoxFire PM 4.0 Upgrade Process”][vc_column_text]FoxFire Systems Group recently launched the new upgrade to FoxFire Practice Management 4.0. We are eager to get all our clients set up on the new system and want to ensure everyone is adequately prepared for the changes moving forward. To get everyone set up on the new software, our customer service team is working tirelessly to schedule trainings and go-live dates for all our clients.

To ensure that your practice is adequately prepared, FoxFire would like to outline a few details of the upgrade process. This information will help your practice know what to expect when you go live with the software and how it may impact the daily operations moving forward.

FoxFire PM 4.0 Upgrade Process

  • Requires 2 ½ hours of staff training prior to go-live
  • Upgrade will begin at 5:00 PM CDT the night prior to your Go Live date
  • Clinic will go live with the software at 8:00 AM CDT on the Go Live date
  • Clinic will have no access to FoxFire software for the duration of the upgrade

As your clinic works with our customer service team to navigate the transition to PM 4.0, keep in mind that the upgrade does not completely replace Navigator. The following outlines how you will be utilizing the software moving forward:

  • Navigator will house all biling functions
  • FoxFire PM will replace FoxFire Optical and will be used for all demographics and scheduling

With this transition there will also be new procedures for scanning. Scan Redirector will be utilized for all scanning purposes. Clients will be set up with one license at no charge. Any additional licenses will be billed at the cost of $50 per device.

FoxFire looks forward to working with all of our clients to get them actively using the best practice management system on the market. A member of our customer service team will be reaching out to you to schedule your go-live date and arrange training. If you have any questions, please contact customer service by email or call (800) 333-4176.[/vc_column_text][vc_divider show_line=”yes” space_above=”0″ space_below=”0″ el_class=”divider_line”][vc_row_inner][vc_column_inner width=”1/1″][vc_ff_title el_type=”h1″ align=”left” title=”Free Exhibit Hall Pass for Vision Expo”][vc_column_text]2016VEW-FoxFireGet your complimentary exhibit hall pass for Vision Expo West and stop by to see the FoxFire team.

UsingFoxFire Systems Group is pleased to offer our clients free access to the exhibit hall at the 2016 Vision Expo West show in Las Vegas, NV. If you’re interested in learning more about new and upcoming products, or you’d just like to say hi to your FoxFire team, make sure to sign up for your pass today! FoxFire will be located at booth #13111 in the exhibit hall.

Let us know you’re coming and we’d love to catch up!

Email the FoxFire team and we will get back to you as soon as possible.[/vc_column_text][vc_divider show_line=”yes” space_above=”0″ space_below=”0″ el_class=”divider_line”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_ff_title el_type=”h1″ align=”left” title=”September Tip of the Month”][vc_column_text]Did you know? Enhancing Communication by Use of Direct Messaging

Did you know FoxFire EHR comes equipped with your very own direct messaging service? Direct messaging offers a secure, direct method of communicating with fellow providers, whether it be referring providers or Primary Care Physicians.

Sending Doctor Letters via Direct Messaging
First, prepare your letter. Click the ‘Attach & Send IOM’ button.


Next, complete the necessary fields to send to your provider. You can enter in the provider’s Direct Messaging address in the field or select the search icon to search. The subject of the message will include the patient’s information and what is being provided.



Sending Imaging Studies via Direct Messaging
First, locate the imaging study you want to send. Click the ‘Attach & Send IOM’ button.


Next, complete the necessary fields to send to your provider. You can enter in the provider’s Direct Messaging address in the field or select the search icon to search. The subject of the message will include the patient’s information and what is being provided.


As always, if you have questions or concerns, reach out to your FoxFire Customer Service team by email or call (800) 333-4176.[/vc_column_text][/vc_column][/vc_row]