Siouxland Mental Health Center

April 12, 2004

Back in 1996, our company started a national search for new medical software, as we perceived that our current software was inadequate. During the search, a Sioux Falls company approached us about having the change to evaluate our current setup while we continued our search. Their evaluation and the results of our search process showed us that our current system was adequate for our current and future projected needs.

During the evaluation process, the staff of Business Resources acted in a very courteous and professional manner. They went out of their way to help us to understand the features of our system and to instruct us on how to use these features. It was apparent to those of us on the search committee that our current medical software support vendor had no idea how our system was supposed to work. We immediately set up a support relationship with Business Resources and they went right to work correcting all of our system’s setup errors. Also, they offered multiple on-site training classes for all of our staff.

Since that time, they have helped us to evaluate all of our hardware needs. They did not try to sell us something just for the sake of a sale. Their staff continues to act in a very courteous and professional manner every time that we need something. They have an excellent staff that tries to answer all of you questions in a manner that makes sense to you and they try to get all of your programming needs done in an expeditious manner. In addition, they are constantly evaluation their own business to make sure that they have all of the services that are important to all of their medical clinics. They have truly become our one stop computer service dealer.

With the impending implementation date of HIPPA fast approaching, they stood right next to us and were very instrumental in our quick and efficient HIPPA compliance. Every time we had a question or a problem, they were right there to help us with it. They continue to review our system and procedures to make sure that we are HIPPA compliant.

I have no problems in recommending their products or services to any clinic that feels they need a new computer system or is even taking the first steps in adjusting to the computer age. They constantly seem to have our best interest in mind in everything that they do or recommend to us.

Sincerely,
Joel Peterson
Chief Financial Officer